Frequently Asked Questions

What Licenses and Insurances do you hold?

Rest assured that we hold all relevant electrical licenses, including; A Class Electrical License, Security License, Construction OH&S Safety Card. All of our Electricians have Police Checks and Working with Children checks on file.

We have top cover insurance for Business and Public Liability and Work Cover.

How quickly can I have my job completed?

We will work according to your requirements. If you have an emergency due to a fault we can be out on site as urgently as required. If you would like your electrical job to be completed asap, we will be able to meet your needs. We can also book your job in for a time that suits you, whether it be 1 week to 1 month away.

Do you offer a warranty?

Yes we offer a 2 year warranty on our workmanship. We only use quality materials which depending on the product come with their own warranty which varies from 1-5 years.

Will you provide an Electrical Certificate of Safety?

Yes we provide an Electrical Certificate of Safety for all Electrical works completed, this is emailed to you on completion of the job and is required by law.

Please do not engage an electrical contractor who will not provide this.

What if I am not satisfied with the end product?

At Direct Point Electrical we have a satisfaction guarantee, this means we will not consider a job completed until the customer is 100% satisfied with the end product.

When and how do I pay for my job?

On completion of your job we will email you an invoice. This invoice can be paid by Bank Transfer or card payment such as Visa, Mastercard or debit card. We also offer on the spot payment via our Square merchant machine.

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Direct Point Electrical Pty Ltd
4.9
Based on 36 reviews
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Kris Breaden
Kris Breaden
09:33 28 Jun 22
Mitch and crew were fantastic! Punctual, accommodating and very thorough. They got everything done to a very high... standard and nothing was to much trouble. I highly recommend.read more
Daniel Presta
Daniel Presta
22:44 16 Jun 22
I've used Direct Point for all our electrical works and I cant praises this business enough, always professional and... the communication from sally in the office is fantasticread more
Abbie Warren
Abbie Warren
12:02 31 May 22
Dean was very responsive when I first requested a quote for the installation of some fans and the electricians on the... day were on time, and did a great job.I am currently getting a quote for security cameras and Dean has been very patient in answering all of my questions.read more
Damian Barreto
Damian Barreto
04:16 31 May 22
We had a new house installation including additional services supplied which we added to plan. Found the guys very... professional, friendly and prepared to go above and beyond. They followed up every item which arises in all new builds in a fast, courteous and efficient manner. Would have no hesitation in using them again and highly recommend Direct to others.read more
Dan Paulo Caparos
Dan Paulo Caparos
08:24 27 May 22
Ryan and Mitch did a great job installing light fixtures, flood lights, and all the wiring that came with it, in our... house.They did a clean job and you can see the high quality of their work. They were on time and easy to communicate with as well.We would definitely use their services if needed in the future. Highly recommended!read more
Sunny Rewal
Sunny Rewal
23:34 16 May 22
Professional & Reliable. Delivered as discussed. Would use again
alan chapman
alan chapman
03:48 20 Jan 22
Always use these guys, great prompt service, fair price and always clean after doing job. Will keep using them.
Tony Cipriani
Tony Cipriani
03:23 09 Dec 21
Direct point Electrical are Professioal and great to deal withI would recommend them always
Rachel Anderson
Rachel Anderson
00:44 25 Nov 21
I’m thrilled with the installation of ceiling fans and security cameras from DirectPoint! Professional, no mess, no... fuss, arrived on time and got the job done without damage as I’ve experienced from other trades in the past.Good fair pricing and courteous tradesmen. I will continue to use DirectPoint in future.read more
Brandon Vangunste
Brandon Vangunste
23:03 02 Nov 21
Again fantastic work guys thanks for setting up our new fans the kids love them and the boys that came out did a... brilliant job.read more
john koch
john koch
22:07 27 Oct 21
Very happy with the service Direct Point Electrical offered. They gave us a time and they were there at the time they... said they would be. Ryan was very polite and knew exactly what had to be done. The job was finished with a minimum of fuss and he left our kitchen area very clean. Great to see him using Drop sheets to protect our kitchen benches from dust. Overall, very happy with the finished lights they installed and very happy with the price. I would thoroughly recommend direct point to anybody with electrical needsread more
Alicia France
Alicia France
11:05 03 Aug 21
Direct point electrical came out to do an electrical compliance/safety inspection. They arrived on time and were... friendly and professional. I’d happily recommend themread more
Anne Watts
Anne Watts
01:36 19 Mar 21
dean and his crew were terrific i had a ceiling fan installed along with power boards and had my nbn moved no more... cables and extensions cords running around every where .Will use for any future work. And all the work was up stairs not easy .Anne Wattsread more
sam bardoel
sam bardoel
02:39 23 Nov 20
DO NOT USE DIRECT POINT ELECTRICAL PTY LTD!!!!! Witnessed these flogs driving the Direct Point Electrical van throwing... rubbish out of their passenger side window while driving. Absolute disgrace. If they can’t do the simple task of putting rubbish into a bin who knows what other shortcuts this company are taking? USE AT OWN RISK!read more
Shaddy Sadaka
Shaddy Sadaka
09:59 27 Sep 20
Great service, same day callout. Got the job done and even cleaned up after himself. Would highly recommend Dean.
Kate Hyland
Kate Hyland
04:47 24 Jul 20
Dean and his boys did a fantastic job at my house. They arrived on time and well presented in uniform and worked... quickly and efficiently. All of the work was completed professionally and they left a clean workspace behind them. Also very reasonably priced for the quality work they produced. I will definitely be calling Direct Point for all of my electrical needs, and highly recommend them to others!!read more
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