FAQs
Frequently Asked Questions
Find the Answers to Common Questions About Our Electrical Services!
Rest assured that we hold all relevant electrical licenses, including; A Class Electrical License, Security License, Construction OH&S Safety Card. All of our Electricians have Police Checks and Working with Children checks on file.
We have top cover insurance for Business and Public Liability and Work Cover.
We will work according to your requirements. If you have an emergency due to a fault we can be out on site as urgently as required. If you would like your electrical job to be completed asap, we will be able to meet your needs. We can also book your job in for a time that suits you, whether it be 1 week to 1 month away.
Yes we offer a 2 year warranty on our workmanship. We only use quality materials which depending on the product come with their own warranty which varies from 1-5 years.
Yes we provide an Electrical Certificate of Safety for all Electrical works completed, this is emailed to you on completion of the job and is required by law. Please do not engage an electrical contractor who will not provide this.
At Direct Point Electrical we have a satisfaction guarantee, this means we will not consider a job completed until the customer is 100% satisfied with the end product.
On completion of your job we will email you an invoice. This invoice can be paid by Bank Transfer or card payment such as Visa, Mastercard or debit card. We also offer on the spot payment via our Square merchant machine.
What Our Electrical Customers Are Saying
EXCELLENTTrustindex verifies that the original source of the review is Google. I had Josh from Direct Point Electrical Berwick attend my property today to install an exterior wall light and sensor. Josh worked very hard to achieve the best results for me. He was very professional, polite and ensured everything was cleaned up before he left. I would highly recommend this company. Thank you Josh 😊Posted onTrustindex verifies that the original source of the review is Google. Cannot thank Direct Point Electrical enough! So nice to know there’s still some good ones around. My elderly mother was grossly over quoted on a job. I got suss, got you guys out to have a look & my suspicions were proven correct. Hard to find people you can trust these days. I commend you for your honesty & highly recommend this company for all your electrical requirements. Thank you again. Shane👍Posted onTrustindex verifies that the original source of the review is Google. I have been extremely impressed with Direct Point Electrical. They have been great to work with from my first enquiry to the completion of the job. Quote was extremely detailed and clear. We needed downlights and light fittings installed, a tv mounted and power points installed. Josh and JD were very efficient completing high quality work, communicated effectively and continued to discuss our options throughout out the job. I would highly recommend them and will be using them again for all future electrical work.Posted onTrustindex verifies that the original source of the review is Google. The guys onsite today. Did a great job installing 1x multi head unit and another seperate 2.4kw system super pleased with their work would recommend!Posted onTrustindex verifies that the original source of the review is Google. Very pleased with the service. Up front quote with good communication if anything additional was required. My home was left clean at the end of the job. The guys were friendly and well mannered and I would highly recommend Direct Point Electrical.Posted onTrustindex verifies that the original source of the review is Google. Not a Penny Wasted I recommend Direct Point Electrical for time efficiency and friendly service. Dean was prompt and polite, even when I asked him to look at a few other jobs for me (he fixed the original problem in under 5 minutes). Nothing was too much trouble.Posted onTrustindex verifies that the original source of the review is Google. I recently reached out to Direct Point Electrical for some minor electrical work around my home, and I couldn’t be more impressed with their customer service. A special shoutout to Sally, who was incredibly helpful and put my mind at ease from the very beginning. Corey, the electrician, completed the job quickly and professionally, but he didn’t stop there—he also noticed that my smoke detectors needed replacing and took care of it without hesitation. Corey was punctual, friendly, and extremely knowledgeable, ensuring everything was done to the highest standard. It’s not often you find someone who genuinely cares about the quality of their work and the safety of their clients. I highly recommend Direct Point Electrical for any electrical needs, and I will definitely be reaching out to them again for future projects. Thank you, Corey, for your exceptional service!Posted onTrustindex verifies that the original source of the review is Google. Incredibly impressed! Came out on a public holiday, arrived on time, and quickly diagnosed and fixed the issue. ' Its rare to find someone so reliable and willing to work the public holidays. Highly recommended. Thanks again.Posted onTrustindex verifies that the original source of the review is Google. Amazing customer service.. Sally is a pleasure to deal with and I felt immediately at ease chatting to her. She understood the urgency of my situation and sent Connor out same day who knew what to check for and got me back on track. I'm very grateful to these lovely people.Posted onTrustindex verifies that the original source of the review is Google. Extremely happy with the service and the price . It was a no fuss experience. Ryan was efficient and a lovely guy. He was on time and cleaned up after he was finished. Would highly recommend.
Need Electrical Assistance? Call us today for fast, reliable service — whether it’s small repairs, new installations, or complete upgrades, we’ve got you covered.
Our Credibility Speaks Volumes
Direct Point Electrical is fully insured and guarantees the quality and durability of our work. We only supply and recommend reputable products that meet Australian Standards, backed by national manufacturer warranties.
All our electricians are:
- Licensed and Insured
- NECA Electrician
- Police Checked
We strive to exceed your expectations by delivering tailored electrical solutions, ensuring safety, efficiency & satisfaction on every project.
