FAQs

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Frequently Asked Questions

Find the Answers to Common Questions About Our Electrical Services!

Rest assured that we hold all relevant electrical licenses, including; A Class Electrical License, Security License, Construction OH&S Safety Card. All of our Electricians have Police Checks and Working with Children checks on file.

We have top cover insurance for Business and Public Liability and Work Cover.

We will work according to your requirements. If you have an emergency due to a fault we can be out on site as urgently as required. If you would like your electrical job to be completed asap, we will be able to meet your needs. We can also book your job in for a time that suits you, whether it be 1 week to 1 month away.

Yes we offer a 2 year warranty on our workmanship. We only use quality materials which depending on the product come with their own warranty which varies from 1-5 years.

Yes we provide an Electrical Certificate of Safety for all Electrical works completed, this is emailed to you on completion of the job and is required by law. Please do not engage an electrical contractor who will not provide this.

At Direct Point Electrical we have a satisfaction guarantee, this means we will not consider a job completed until the customer is 100% satisfied with the end product.

On completion of your job we will email you an invoice. This invoice can be paid by Bank Transfer or card payment such as Visa, Mastercard or debit card. We also offer on the spot payment via our Square merchant machine.

Customer’s Reviews

What Our Electrical Customers Are Saying

Need Electrical Assistance? Call us today for fast, reliable service — whether it’s small repairs, new installations, or complete upgrades, we’ve got you covered.

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Committed to Excellence in Every Job

Our Credibility Speaks Volumes

Direct Point Electrical is fully insured and guarantees the quality and durability of our work. We only supply and recommend reputable products that meet Australian Standards, backed by national manufacturer warranties.

All our electricians are:

  • Licensed and Insured
  • NECA Electrician
  • Police Checked

We strive to exceed your expectations by delivering tailored electrical solutions, ensuring safety, efficiency & satisfaction on every project.

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